Medical Front Office Staff

Colorado Springs, CO
Full Time
Mid Level

Bright Futures Psychiatry is growing again and we're seeking a skilled, highly motivated Medical Front Office Associate!

Bright Futures Psychiatry is 100% PMHNP owned (Air Force Veteran). We are nestled in the Broadmoor area of Southern Colorado Springs. 

You will find a sense of belonging that promotes collaboration between our front office associates, PMHNPs, therapists, and our various support teams. Our environment is warm and inviting to both staff and clients.

Join a team that is serious about changing the way psychiatric services are delivered throughout Colorado!

About your role as a valued Medical Front Office team member:

The ideal candidate will effectively manage their front office day-to-day duties in support of established policies, goals, and objectives while promoting a positive environment for staff and clients.

Duties and Responsibilities 

  • Comfortable with E.H.R.
  • Check’s clients in/out
  • Collects co-pays/co-insurance
  • Opens/Closes daily batches
  • Balance end of day closeout
  • Updates Demographics (Picture, address, phone number, insurance cards)
  • Uploads insurance cards to E.H.R.
  • Schedules/Reschedules visits
  • Provides 10-minute call ahead for onsite & telehealth visits
  • Prepares No Show/Late Cancelation letters/emails
  • Manages technical difficulties
  • Manages MS Team Chats
  • Manages transfer calls
  • Manages E.H.R. messaging
  • Manages Fax assignments
  • Manages Info emails

Other duties as assigned

Qualifications

  • High school degree, GED required 
  • Ability to remain calm under pressure and with competing priorities
  • A working knowledge of behavioral health preferred

Benefits Package

  • Hourly Range: $16.50 - $18.50 DOE
  • Medical
  • Dental
  • Vision
  • Paid Holidays/Sick Leave
  • 401k + 4% Match
  • Opportunity for growth within the agency

To find out more about us, go to www.BrightFuturesPsychiatry.com 

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