Medical Front Office (2 Positions)
Bright Futures Psychiatry is expanding again and looking for passionate Medical Front Office Staff to join our team. We are a 100% PMHNP female owned practice, founded by an Air Force Veteran, and located in the beautiful Broadmoor area of Colorado Springs. Our mission is simple: remove barriers for providers so they can focus on delivering high-quality mental healthcare.
Why Bright Futures Psychiatry?
- Collaborative & Supportive Culture – Work closely with PMHNPs and therapists in a team-driven environment.
- Client-Centered Approach – We empower you to practice at the top of your licensure and prioritize excellent client care.
- Work-Life Balance – Flexible scheduling with in-office, remote, or hybrid options, depending on the role.
- Strong Leadership & Growth – Be part of a team shaping the future of psychiatric care in Colorado.
What You’ll Do:
The ideal candidate will effectively manage their front office day-to-day duties in support of established policies, goals, and objectives while promoting a positive environment for staff and clients.
- Comfortable with E.H.R.
- Check’s clients in/out
- Collects co-pays/co-insurance
- Opens/closes daily batches
- Balance end of day closeout
- Updates demographics (picture, address, phone number, insurance cards)
- Uploads insurance cards to E.H.R.
- Schedules/reschedules visits
- Provides 10-minute call ahead for onsite & telehealth visits
- Prepares no-show/late cancellation letters/emails
- Manages technical difficulties
- Manges team chats
- Manages transfer calls
- Manages E.H.R. messaging
- Manages info emails
- Other duties as assigned
What We’re Looking For:
- High school degree, GED required
- Ability to remain calm under pressure and with competing priorities
- A working knowledge of behavioral health preferred
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Good judgment, detail-oriented, and highly organized with the ability to make timely and sound decisions.
- Maintain confidentiality at all times.
- Preferred: Basic Life Support (active AHA Provider Certification)
Compensation & Benefits:
- Pay Rate: $17.46-$21.34 per hour (based on experience)
- Medical, Dental, & Vision Insurance (company covers a very generous portion)
- 401(k) with 5% employer match
- Paid Time Off
- Paid Organizational Holidays
- Paid Floating Holidays
- Paid Sick Leave
- Student Loan Reimbursement Program
- Continuing Education Fund
- Bonus Program
Join a team that values excellence, collaboration, and client care. If you're looking for a fulfilling career in a supportive environment, apply today! To apply, please submit your application through the job posting where you found this role or visit: https://www.brightfuturespsychiatry.com/careers